Back to Home

Refund Policy

Last updated: May 2026

Partymer offers digital services such as lead generation, platform access, and marketing support. Because these services are delivered online, refunds follow the rules below. Please read this page before you request a refund.

1. General Policy

Partymer provides digital services including lead generation, marketing services, promotional services, and subscription-based platform access. Due to the nature of digital services, refunds are subject to this Refund Policy.

We review each request based on the service type, delivery status, and payment records. Approved refunds are returned to the original payment method whenever possible.

2. Non-Refundable Services

The following are generally non-refundable:

  • Delivered leads
  • Completed marketing services
  • Subscription charges already utilized
  • Promotional campaign charges
  • Third-party service fees

If a service has already been delivered or used, we may not be able to issue a refund. This helps us keep pricing fair for all users on the platform.

3. Eligible Refund Cases

Refunds may be considered in cases such as:

  • Duplicate payments
  • Technical payment errors
  • Failed service delivery due to system issues
  • Incorrect billing caused by platform errors

Refund approval is subject to verification by our support team.

4. Refund Request Timeline

Users must submit refund requests within 7 days from the transaction date. Late requests may not be considered unless required by applicable law.

5. Refund Processing Time

Approved refunds are generally processed within 7 to 15 business days, depending on banking and payment gateway timelines.

6. Chargebacks and Disputes

Users are encouraged to contact Partymer support before initiating chargebacks. Fraudulent or abusive chargebacks may result in account suspension.

7. Modification of Policy

Partymer reserves the right to modify this Refund Policy at any time. Updates will be posted on this page.

8. Refund Policy Contact Details